Manage and monitor an account all from one page

When you go to a Middle account, you will be taken to a page with statistics to monitor the account's activity, a menu of all the triggers set up in the account, and a sidebar of an account's app connections, workflows, workflow history, and users. This is your hub for an individual account's operations.

Turn an account on or off

Every account has a master switch, which you'll see at the top of your main account page. When this is enabled on an account, the account's syncs, triggers, and workflows will run. When you disable an account, the syncs, triggers, and workflows are turned off. This toggle can be easily switched on and off as you please.


The account page provides high-level monitoring. First is the worker queue. There are different workers allocated to your organization and as tasks are assigned to these workers, they are queued up. Within an account you can see the real time volume your workers are handling for that particular account. There are four queues:

  • Sync Manager - Handles syncs being performed for the account.

  • Activity Workflow Trigger - Triggers workflows when they are scheduled or a new record is synced. This also handles requeue and discard logic.

  • Workflow Execution - Fulfills workflow-specific work, such as running decision logic and performing actions.

  • Misc. Task Runner - Executes miscellaneous tasks such as manual workflow executions and search re-indexes.

Along with monitoring an account's work queue, there is a graph that shows an account's daily workflow executions, split by failed and successful.

Workflow triggers

Finally, an account's workflow triggers are managed from the main account page. There are two types of triggers: activity-based workflow triggers and scheduled triggers. From the account page, you are able to edit, create, and delete triggers. Activity-based workflow triggers also feature an execution graph that allows you to monitor workflow volume by trigger.

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